Quality Assured Collision Center has diligently served the Long Beach Community for more than twenty years. Since our March 2007 change in ownership, we have renewed and strengthened our focus on quality and customer service without losing sight of our laudable heritage in Long Beach. We have initiated new customer service programs that include free vehicle pick-up and delivery, free shuttle service, and loaner car service, if needed. Please give us a try and see why quality is in our name. Expect nothing less but quality…
Hiten is the CEO of Quality Assured Collision Center. Prior to purchasing this shop, Hiten has managed a mid-size shop for seven years. Hiten’s sole purpose in life is to make his customers happy (therefore you may even see him come to pick you up or deliver your car to your house or work location!!). To accomplish this goal, Hiten has successfully implemented numerous customer service and quality management initiatives since purchasing the shop in 2007.
Hiten earned his B.A. in Business Administration from California State University at Fullerton (Go Titans!!), and currently resides in Brea. In his free time Hiten enjoys spending time with his four loves, a beautiful 1969 Jaguar Coupe, a girl from South America and two green eyed angels named Anjali and Aryana. Hiten enjoys libations of the brewed kind, but he prefers distilled libations of the Scottish kind.
If you have ever used our services, then you know who Marianne is. She is the sweet girl who helped you check in, and she is the one that helped you when you picked up your car. Marianne has worked at Quality Assured Collision Center since 2007, and she defines our philosophy of treating all of our customers as family, and having a collision is stressful situation, so She will definitely fix your smile before we fix your vehicle.
Marianne is an exercise junkie, and in her free time, she likes to go to Vegas, and she usually gets lucky there.
Our management team consists of staff with over twenty years of experience. We guarantee 100% satisfaction. All personnel participate in ongoing training to stay current with the constantly changing auto industry. Our customer service representatives eagerly offer our clients assistance in every way possible.
All of our technicians receive the most up-to-date training to properly repair your vehicle and ensure that it is 100% safe for you and your family.
Our mission is to promptly provide the highest quality of workmanship while building a lifelong relationship with our customers. It is with this attitude that we have also developed improved workflow processes and, based on the experience of the new owners, now offer classic car restoration services as well. Our 60,000 square foot shop is equipped with 25 working bays, enabling us to efficiently handle any size and type of job.
Although we have augmented certain processes to offer the highest quality of service and workmanship, we have not lost sight of what continues to distinguish us from our competitors-our dependable employees, some of whom have been with us for nearly twenty years.