Top 10 Questions to Ask an Automobile Collision Repair Shop

collision repair shop

If you were in an accident, you want to be sure that you find the right automobile collision repair shop to get your car back into great condition. But how do you choose the best automobile collision repair shop? By asking these top 10 questions, you can get all of the information that you need to make the right choice.


1. What Type of Warranty Do You Offer?

This is easily one of the most important questions you must ask when selecting a collision repair shop. By offering a warranty, the shop is showing that they are confident in their work. This means that you should find out a few things about the warranty including how long the warranty lasts, what kind of warranty is offered, and what does the warranty cover/what voids it. At Quality Assured Collision Center we offer a lifetime warranty on our collision repairs.


2. Does the Shop Have Insurance That Protects Your Car in Their Care?

If there is a fire in the shop that damages your car or someone steals your car while it’s in the shop, is your car covered? This is a very important question to ask, especially when anything can happen. You want to be prepared, just in case. You might think this is a no-brainer, that any professional will have property insurance, but you would be surprised. That guy working out of a nondescript building for cash only, may not have his insurance in place.


3. Can I Get the Estimate in Writing?

It’s always a good idea for you to get a written estimate rather than a verbal estimate over the phone. This should be a very detailed estimate, which has an itemized list of all the work that is required to restore your car.


4. How Long Will Repairs Take?

This is actually a pretty difficult question to answer, as there are many factors to consider. These factors include how busy the shop is and how badly damaged your car is. However, the shop should be able to give you a reasonable estimate for how long to expect this process to take.


5. Are You Able to Match the Paint?

It is extremely frustrating to get your car back after body work and find out that the new paint doesn’t match the rest of the car. That’s why it’s a great idea to make sure that they can match the paint. We are paint matching experts at Quality Assured Collision Center and we can match just about any paint, including vintage and luxury paints.


6. Do You Work with My Insurance?

When the auto body repair shop works with your car insurance, it can streamline the process and give you fewer headaches along the way. However, you have the right to choose your shop. You do not have to go with the collision repair shop that your insurance recommends. However, if you choose us, we are insurance experts and will walk you through the process.


7. How Much Experience Do You Have in These Type of Repairs?

Do you have an import car or a classic car that you need body work on? You need to find a body shop that has a lot of experience with your specific type of car to get the best outcomes. We can work on all makes and models and even vintage cars and exotic imports like Maserati, Ferrari, Lamborghini and Aston Martin. We also work on hybrids and electric vehicles and understand the requirements for working on cars with battery packs, as there are differences.


8. What Parts and Materials Will Be Used for the Repairs?

You will want to get a good idea of what parts are used to repair the car. Sometimes shops try to save money by using salvaged parts, but this isn’t always the best solution when it comes to body repairs. We will always go with the best part for you whether it be OEM or aftermarket.


9. What Credentials Do You Have?

You want to make sure that your car is in the best hands possible. This means only trusting knowledgeable and experienced shops with your car. At Quality Assured we are top rated for a reason, our customers are our credentials!


10. Does the Shop Provide Rental Cars?

If you’re like most people, you rely on your car to get around. Having easy access to a rental while your car is being worked on can be exactly what you need. We have relationships with rental companies and will help you get a rental while your vehicle is with us.

Finally, if you do not believe that we are the best auto body shop in Long Beach based on the list above, why not read through our more than 230 Yelp reviews here and make up your mind based on what our customers say.

So stop driving around with that bumper that is dented, scratched, or hanging off the body. Quality Assured Collision Center is the best auto body shop in Long Beach.